Withdrawal / Refund

If I want to withdraw from Excel, can I get a refund?

All fees must be paid as they become due unless prior arrangements have been made. Tuition fees are due on the first day of the programme.

It is the standard policy of the Board of Trustees of EXCEL Ministries Charitable Trust to refund to any student who chooses to withdraw from the programme within the first eight days of the programme the total enrolment sum less $800.00 (or less 10% of the total enrolment sum, whichever is the lesser) as withdrawal from any programme is effectively withdrawal from the establishment. Withdrawal must be given in writing.

If after eight days, it becomes apparent that the programme level is inappropriate for the student, the option of transferring to another programme with no fee penalties will be considered.

Those students who terminate their programme of study after eight days, but before thirty days, may have their fees held in credit for re-enrolment in the following year. Fees will not be held in credit for more than one year. Any other situation will be regarded as non-refundable. If a student is required to leave the school because of breach of school rules, no refund of fees will be given.

International Students

Refund of fees (less 10%) is payable if

• you fail to obtain a study visa

• you voluntarily withdraw from study

• EXCEL ceases to offer the programme

• EXCEL ceases to be a signatory or

• EXCEL ceases to be a provider

Refunds will be paid to the learner or their parent/ guardian or transferred to another signatory/ provider